Refund policy

We do not accept the return of any products. Cancelations must be completed within 24 hours of placing the order.

Damaged Freight or Shipment

In the highly unlikely event that freight is damaged, our customers should do the following:

  1. Inspect the carton, packaging, box, and shipping materials. Note any damage that may appear and take pictures if possible. 
  2. Open the package and inspect the product you ordered for damage. Do a thorough investigation of the products you ordered and note any damage that could have occurred during shipment. Take pictures if possible. It is the customer's responsibility to ensure damage did not occur upon delivery. If you need to sign for the package or delivery, have the driver note that the item was damaged. 
  3. Contact us by calling us. If we are unable to answer your call, please send us an email at SLRecliners@gmail.com and explain the damage you saw on the delivery. Please do this within 24 hours to avoid any issues with reporting a delivery claim. 
  4. We will assist you with a freight damage claim, refund, and reordering of your product.